The brief Version: if you are looking for a distinctive engagement ring or unique anniversary present, Leibish & Co. provides a powerful stock of high-quality, colourful, and conflict-free diamonds and gemstones. The family-run company has been functioning online since 1998 with a personal touch that contains gained repeat company the world over. Leibish & Co. makes it simple to purchase free stones or even to utilize the free of charge “Design your own personal” device to take the perfect little bit of jewellery to life. With decades of experience and solid design under its buckle, Leibish & Co. is found on the brink of increasing the supply to watches and various other extras.
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When Leibish Polnauer founded his first internet based diamond business in 1998, it got almost an entire day to upload an individual picture and information to his site â but he had been a visionary whom saw potential within the fledgling realm of ecommerce. “When he sees the potential in a concept, he will probably do everything within his power to advance with-it,” mentioned Benji Margolese, Director of Content promotion for Leibish & Co.
Leibish created a successful, family-run operation with his spouse and kids helping in management jobs. They’ve cultivated an effective internet business with workplaces positioned worldwide. Leibish & Co. is actually a leader in unique coloured diamonds and gems which can be difficult to find elsewhere. The diamonds may also be conflict-free, and is an important facet for several shoppers.
“People started to all of us because they search for something slightly various, anything a tad bit more unique than what everyone else features,” Benji said.
While Leibish & Co. offers top-quality old-fashioned diamonds, the business focuses on colorful, distinctive precious jewelry. Whenever asked exactly why the organization features these types of a high buyer return price, Benji easily pinpoints the main reason.
“It’s a mixture of outstanding products, great service, and jewellery crafted towards the highest levels of perfection,” the guy said. “The jewelry we make is certainly not your everyday, mass-produced sorts of item. Every piece is custom-made to completely suit the diamond or gem stone picked by the client.”
A family group Affair With Personal Service
Leibish & Co. is a real family business, with Leibish’s nearest and dearest playing crucial functions in company.
Leibish functions as creator and President in the business, while his partner, Rosi, may be the company’ Activities Manager. Their unique eldest daughter, Chavi, functions as top honors Jewelry Designer â and that’s a huge obligation since custom jewelry makes up above 50percent on the business’s business, Benji said.
Leibish’s eldest daughter, Yossi, may be the CEO of Leibish & Co. Another daughter, Shmulik, who is a graduate from the Gemological Institute of The united states, is the main Diamond Buyer for the business. “Shmulik is, truthfully, certainly many talented color diamond specialists in the industry,” Benji stated.
Leibish’s son Itzik could be the organizations COO and runs their ny company on Fifth Avenue. Yoni, that is the youngest of Leibish’s five children, is the businesses CFO.
“among the longtime people in the team, I’m able to tell you that, although there is no connection, they start thinking about me, yet others, section of their loved ones,” Benji said. “we-all bring our personal expertise into company, but work together to constantly develop the business.”
Customers are also handled like family members at Leibish & Co., where the company invests energy into individual service and sales. “If you have ever handled one certain broker, for instance, this is the exact same individual you certainly will constantly cope with, regardless of what you will be contacting or creating within,” Benji said. “we do not rely on driving clients to different departments when they have a question or certain concern they would like to handle.”
Consumers result from all around the World
Leibish has some various kinds of customers: you’ll find buyers, whom mostly shop through site, stores, and the ones into the trade company, just who generally visit the business’s major workplaces in nyc, Israel, and Hong-Kong.
Almost all of Leibish & Co.’s clients are through the united states of america. Their next most popular market is Canada, with the uk, Australia, Hong-Kong, in addition to remainder of European countries.
Consumers at each stage of life store at Leibish & Co., though the majority are between your ages of 35 and 54, Benji said. Also, the business garners about 300,000 web site check outs each month â and keeps almost all of their customers finding its way back.
“along with a 70% return buyer standing, we continue to be being among the most popular organizations within our market,” he stated.
Colourful Diamonds & Gemstones With a “Design yours” Option
Leibish & Co. holds high-end jewellery, but maintains inventory mobility, specifically for on line clients, Benji mentioned. The business offers a huge selection of free expensive diamonds and valuable gems, but their crucial goods are personalized precious jewelry creations.
“We keep big selection of multicolor diamond and gem stone jewelry, with some of the rarest shades ever before viewed,” he mentioned. “we’re recognized most readily useful by our bread-and-butter services and products â yellow diamond and pink diamond engagement rings. But we sell expensive jewelry of virtually every shade, and precious gemstones â including sapphires, emeralds, and rubies. We offer precious jewelry constructed with colorless diamonds, as well, but the knowledge is in the field of color.”
For consumers who possess some thing planned and require help rendering it a real possibility, Leibish & Co. offers a “Design your own personal” precious jewelry device, which Benji stated is its top product.
“Naturally, while looking for a special piece, men and women often wish specific rocks and setting designs they have currently fallen crazy about,” the guy stated. The “Design your very own” tool enables consumers to construct a bit using the material, setting, and metal of their option.
“It allows these to bring their particular fantasies alive â with the knowledge in artistry,” Benji told all of us.
Add-ons & brand-new using the internet Tools waiting for you for Leibish & Co.
because it looks toward the near future, Leibish & Co. is actually slowly moving toward higher-ticket items and more item range. The business feels comfortable branching over to new products considering the determination and passion it relates to most appropriate its present creations.
“We have discussed launching a lot of different extras â for example luxury watches, handbags, as well as pencils,” Benji stated. “But we made a decision to hold back until we 1st perfected our primary collection of item, and that’s diamonds.”
Leibish & Co. can looking for ways to continue perfecting its preferred internet site, too. A good way it plans to boost their online experience is through launching augmented fact attributes, that will provide virtual consumers a lot more of an in-store experience.
As a company using its sources in colorful diamonds and e-commerce, Leibish & Co. consistently innovate in a traditional industry which views modification since exception to this rule, not the guideline.